Suhasini B.

Suhasini B. is a seasoned professional in digital business and transformation, currently serving as Senior Vice President at Axis Bank since August 2012. In this role, Suhasini leads product strategy and development for MSME-focused digital platforms, enhancing user experiences and addressing client pain points. Previous positions at Axis Bank include managing end-to-end digital journeys for Wholesale Banking and launching direct-to-consumer digital journeys in insurance. Prior to Axis, Suhasini held various leadership roles at HSBC, focusing on customer service assurance and quality management in the banking sector. Suhasini holds a certification as a Usability Analyst from Human Factors International.