JR Austin

JR Austin is an experienced professional in customer success and operations management, currently serving as Customer Success Operations Manager at AxisCare Home Care Software since April 2023. Prior to this role, JR held various positions at WellSky from April 2020 to April 2023, including Solutions Manager and Professional Services Specialist. JR's career includes experience at ClearCare, where responsibilities as Customer Success Manager and Product Support Team Lead were undertaken, as well as roles at HomeTrak Software, LifeLabs Medical Laboratory Services, and Sears Canada. JR is dedicated to ensuring the success of external partners and enhancing collaboration within internal teams.