Ramin Arablouei is an experienced Information Technology Service Management (ITSM) professional, currently serving as ITSM Manager at Axle Informatics since 2022. Prior to this role, Ramin held positions such as Senior ITSM Consultant at Vintun, LLC, and Incident/Change/Problem Process Manager at Capital One. Ramin's expertise includes significant roles at Visa as Senior Problem Manager and DIGITALiBiz, LLC as Enterprise Problem Manager. Earlier in the career, Ramin worked as a Problem Analyst at Freddie Mac and as a Business Intelligence Engineer at Apex Systems, among other technical positions. Ramin holds a Master of Engineering in Cybersecurity Policy & Compliance from The George Washington University and a Bachelor of Science in Network Engineering from Strayer University.
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