Alyssa Julien

Alyssa Julien, MA, is an accomplished professional in user experience research and service design, currently serving as Vice President at Axos Bank since February 2024. Previous roles include Vice President of Service Design at Banc of California and Senior Product and Service Designer at Braintrust, where design thinking and human-centered approaches were utilized to enhance product development. Alyssa's extensive background spans various industries, including logistics, finance, and education, with significant experience in user research, usability testing, and quality assurance. Educational qualifications include a Master of Arts in User Experience Design from Falmouth University, an MSc in Human Factors in Information Design from Bentley University, and a Bachelor of Science in Business Administration from Boston University.