Christopher Conner

Christopher Conner, MBA has extensive experience in various leadership roles within the telecommunications industry. In their current position as Vice President, Contact Center at AXS, they are responsible for setting strategic direction and managing telecom systems to drive operational excellence. Prior to this, Christopher served as a Site Director at eClerx, where they oversaw call center operations and focused on customer care and quality management.

Christopher also held multiple roles at Suddenlink Communications, including Regional Director Customer Care, Escalations Manager, Tri-Region Sales and Retention Manager, and Area Retail and Technical Operations Manager. In these positions, they demonstrated their ability to effectively manage teams, improve customer satisfaction, and drive revenue growth.

Their notable achievements include increasing customer retention and satisfaction scores by 30% and raising Revenue Generating Units (RGUs) by more than 10K. Overall, Christopher Conner brings a wealth of experience and a proven track record of success to their current role.

Christopher Conner, MBA pursued their Bachelor's Degree in Business Administration and Management, General from LeTourneau University, where they studied from 2005 to 2009. Christopher went on to earn their Master of Business Administration (M.B.A.) in Business Administration and Management, General from the same institution, completing their studies from 2009 to 2011.