Francisco Vanda is an accomplished professional with extensive experience in customer support operations, technological innovation, and software engineering. Currently serving as the Customer Support Operations Leader at Axtel since April 2009, Francisco focuses on enhancing customer satisfaction and optimizing support processes. Previous roles at Axtel include Coordinator of Technology Innovation, IT QA Coordinator, Software Engineer in Test Specialist, and involvement in data and voice planning. Francisco's early career included a position as a Software Engineer at Dextra Technologies, where contributions were made to multimedia framework components for Windows Mobile. Francisco holds a degree in Information Technologies and Communications from Tecnológico de Monterrey, completed in 2008.
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