Jim Smith has a diverse work history in the telecommunications industry. Jim started their career in 1982 as a Service Manager for American Communications Systems INC, where they helped grow the company into one of the largest privately owned telecom companies on the East Coast.
In 2002, Jim joined Expanets as a Senior Service Technician, followed by a role as an Operations Manager at Expert Technology Associates. Jim then served as the Director of Operations at ECOMM Networks and later at Pathcom Inc, where they oversaw various aspects of operations, including help desk, installation, and working closely with sales teams on new business.
In 2012, Jim became the VP Operations at ComTec Systems, Inc. during which they handled strategic consulting, generated new development deals, and helped create a help desk and a NOC for network monitoring. Jim then joined USA Phone.com/VoIP Products and Services as a Vice President in 2015, where they focused on sales, performing demos, and assisting sales team members in closing deals.
Currently, Jim is employed as the Senior Vice President at Axxess Networks LLC since 2016. In this role, they support over one hundred re-sellers by providing remote demos and quotes. Their 27 years of technical experience equip him with an advantage in assisting partners with closing business deals, especially when IT staff is involved in the pre-sales installation process.
Jim Smith attended Penn State University from 1982 to 1983, where they studied Criminal Law. In 2005-2006, they attended Cittone Institute and obtained a degree in CTP- Converged Technology Protocol, with a focus on A-Plus Hardware-Software. Prior to these educational experiences, Jim attended Upper Dublin from 1980 to 1982, but did not obtain a degree.
Jim has also acquired additional certifications throughout their career. In 2012, they completed VOIP - Solutions Sales Training and VOIP- Pre-Sales Technical Training at Pollycom University. Jim also obtained the (MSP) Mitel Sales Professional certification, but the specific dates are not provided.
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