Katherine Cardenas is a seasoned professional in customer success and account management with extensive experience in the healthcare sector. Currently serving as a Senior Enterprise Account Manager at Aya Healthcare since July 2022, Katherine manages a substantial $71M+ portfolio, achieving impressive metrics including 98% renewals and 15% year-over-year growth. Previous roles include Customer Success Manager at CareRev, where product adoption increased by 10% QoQ, and Program Manager at Touro Infirmary, where COVID-19 testing capabilities were rapidly scaled. Katherine also has a background in banking, having managed a $10M+ commercial portfolio at Gulf Coast Bank and Trust Company and supporting small business clients at Chase with significant revenue growth. Katherine holds a Bachelor's degree in Health/Health Care Administration/Management from the University of New Orleans.
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