jean habchy

Senior Technical Support Engineer at Ayla Networks

Jean Habchy has a diverse work experience spanning over several years. They started their career in 1997 as a Network Operations Center Engineer at American Express, where they were responsible for testing, installing, and troubleshooting various networking equipment. From 1998 to 2000, Jean worked as a Senior Technical Support Engineer at MCIWorldcom, providing full-time support for customer issues and managing customer traffic at the logical layer.

In 2000, Jean joined Alcatel-Lucent as an SQA Engineer, working on Ascend/Lucent projects. They stayed with the company until 2005, gaining experience in software quality assurance. Following that, from 2005 to 2006, Jean worked as a Network Consulting Engineer at Motorola.

Jean's next role was at Airvana, where they served as a Principal Sustaining Engineer from 2006 to 2014. Their responsibilities included working with customers to sustain EVDO 3G wireless networks and supporting various network products.

In 2014, Jean joined Verizon's Enterprise Cloud Division as an MTS QA Engineer. They were involved in designing, developing, and executing test cases for Verizon cloud products and leading a QA team for new feature releases.

From 2015 to 2017, Jean worked at Verizon as a Principal Pre-Deployment Engineer. They provided full-time support for field issues, led the Product Development Integration (PDI) QA team, and managed test progress reports for various features.

In 2017, Jean joined Symbotic as a Senior Technical Support Engineer. Their responsibilities included diagnosing technical issues, providing support for robotic centers, and resolving support issues via chat, email, and phone consultations.

Most recently, in 2021, Jean joined Ayla Networks as a Senior Technical Support Engineer.

Overall, Jean Habchy's work experience demonstrates a strong background in technical support and engineering roles, with expertise in areas such as network operations, software quality assurance, and cloud product testing.

Jean Habchy attended the University of Massachusetts Dartmouth from 1988 to 1992. No specific degree name or field of study was provided.

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