Claire McDonald is a seasoned professional with extensive experience in customer success, business development, and sales within the technology and services sectors. Currently serving as a Senior Renewals Specialist at Azul since September 2020, Claire is instrumental in establishing the company's inaugural Customer Success Department, focusing on renewal processes and customer engagement strategies. Previously, Claire held various roles at SiteMinder, including Business Development Manager for Transactional Revenue Products and Senior Payments Specialist, where significant contributions were made to product launch and revenue growth. Early career achievements include a Sales Representative position at Victory Packaging, a Talent Acquisition Consultant role at Odell & Associates, and an Account Manager position at Copy Solutions L.P., demonstrating a robust skill set in client relationship management and strategic sales initiatives.
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