Gilberto Manuel

Gilberto Manuel is an experienced IT professional currently serving as an IT Support Technician and Service Desk Support at Azule Energy since August 2022, handling user support requests and incident management through ServiceNow. Gilberto also holds a position as an Information Technology Field Engineer Specialist at HCLTech since September 2023, and previously worked as an Information Technology Support Technician at RCS Angola from January 2020 to August 2023, as well as an IT Support Technician & Helpdesk at Eni from March 2020 to November 2022. Earlier experience includes a role as an Information Technology Helpdesk at Ana Dias & Filhos, Lda from September 2018 to September 2019, focusing on system installation, support, and maintenance. Gilberto's educational background includes multiple certificates in Information Technology from Cape Peninsula University of Technology and a Cisco Certificate from Cisco Networking Academy, complemented by a High School Diploma in Information Technology.