Courtney Pankrat, M.A., currently serves as Senior Manager of Customer Experience at B Lab U.S. & Canada, where responsibilities include collaborating on digital marketing projects, strategizing messaging and campaign plans, and managing email communications. Previous roles include Editorial and Communications Manager at Shareable, where Courtney coordinated editorial content and outreach efforts, and Marketing Associate at Stanford PACS. Freelance writing experience spans travel, food, and sustainability topics, with contributions to Shareable. Early career positions include Partnership and Community Marketing Manager at Sustainable Brands and administrative roles in various organizations. Courtney holds a Bachelor’s Degree in Business/Economics from UC Santa Barbara, a Master's in Psychology and Ecotherapy, and a Master's in Sport Management from the University of San Francisco, along with a Journalism certificate from Michigan State University.
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