Gary Fewkes

Senior Director Customer Service at B-Stock Solutions

Gary Fewkes has a diverse work experience spanning various customer service roles. Gary currently holds the position of Senior Director Customer Service at B-Stock Solutions since June 2021. Prior to this, they worked as a Relationship Manager at Global Payments Integrated from June 2020 to June 2021. Before that, they served as the Vice President Customer Service Operations at Smilelove from June 2019 to January 2020. From August 2016 to June 2019, they held the role of Director of Customer Service Operations at Traeger Pellet Grills, LLC. Gary also had a significant tenure at ProPay, A TSYS Company, where they worked as Associate Director, Call Center from February 2015 to August 2016 and as a Customer Service Manager from March 2007 to February 2015. Gary began their career at Riverside Country Club Provo in May 1996 as a Server and Assistant Night Manager, playing a crucial role in ensuring smooth operations during banquets and large gatherings. Gary also worked at La Vigna as a Server from June 2008 to August 2009, providing prompt and professional service. Gary started their call center career at 1-800 CONTACTS as a Call Center Manager from September 1999 to March 2007.

Gary Fewkes has a diverse education history. In 1997-1999, they studied Business Administration and Management, General at Utah Valley University. Gary then pursued a Bachelor's degree in Marketing at the University of Phoenix from 2006-2008. In 2020, Gary pursued additional education through Trailhead by Salesforce, although the specific field of study and degree obtained are not mentioned. Most recently, in 2021, they obtained a Project Management Professional Certification from Utah Valley University. In addition to their formal education, Gary has obtained certifications in "How to Be an Effective Remote Manager" from LinkedIn and "Explore / analytics" from Zendesk in October and November 2021, respectively.

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Timeline

  • Senior Director Customer Service

    June, 2021 - present

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