Mustafa al-Sahab

Intermediate Production Services Analyst - Desktop Support II at B2B Bank

Mustafa Al-Sahab is an experienced IT professional with a Bachelor's degree in Computer Engineering from Al-Nahrain University. Currently serving as an Intermediate Production Services Analyst at B2B Bank since April 2012, Mustafa has demonstrated expertise in resolving service requests and employing remote diagnostic tools to address user issues. Previously, as a Systems Analyst, extensive support was provided to over 1000 internal staff and mobile consultants, including the deployment and maintenance of various computing devices and support for audio-visual equipment. Earlier experience at PentaCan involved managing Active Directory, monitoring network users, and providing comprehensive IT support, while also handling training, troubleshooting, and vendor coordination.

Location

Toronto, Canada

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