Manish Chugh has a diverse work experience spanning different roles and industries. Manish started their career in 2007 at HCL Technologies, where they worked as a Customer Service Representative, assisting British telecom customers with various issues. In 2010, they joined Dell International Services India Private Limited as a Senior Client Support Technician, providing support for client products and escalating complex issues to the Advanced Support Group.
In 2015, Manish joined Ethos Swiss Watches as a Senior Executive - Internet Sales. In this role, they managed the live chat domain and supervised a team in areas such as brand knowledge, chat handling, customer experience, and lead generation. Manish stayed with Ethos Swiss Watches until 2019.
After that, Manish worked at Beyond Codes Inc. from 2019 to 2023. Manish initially served as a Senior Lead Generation Executive, responsible for delivering high-quality appointment setting and research-driven contact development programs. Later, they moved up to the position of Account Manager, where they managed client interactions and engagements, database management, demand generation, lead generation, analysis and reporting, and scheduling of meetings and conference calls.
Overall, Manish Chugh has acquired valuable skills in customer support, sales, lead generation, and account management throughout their career.
Manish Chugh obtained their Bachelor's degree in BCA from the Emperial Institute of Management and Research, where they studied from 2004 to 2007.
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