Sergio Gonzalez

Sergio Gonzalez is a professional in customer service and operations with extensive experience in the travel and finance sectors. Currently a Customer Service Agent at B2Spin Limited since November 2024, Sergio previously served as a Customer Service Advocate at Cash App and held various roles at Rush Street Interactive, including Supervisor del servicio de atención al cliente and Operations Analyst. Notably, during a tenure at GDX TRAVEL, Sergio developed new business units with airlines across Latin America and the Caribbean and provided direct after-sales service. Sergio also has experience as an Air Implementation Specialist at Hopper and as a Ticket Agent. Education was completed at Universidad Colegio Mayor de Cundinamarca with a degree in tourism and service marketing.