Customer Success and Support

About

The Customer Success and Support team at b2wise is dedicated to ensuring clients fully leverage the company's DDMRP-compliant supply chain planning software. This team, comprising Customer Success Managers, a Global Support Manager, and Support Engineers, focuses on assisting clients with onboarding, providing continuous support, resolving technical issues, and ensuring a high level of customer satisfaction and product utilization. Their goal is to empower supply chain planners by delivering practical solutions and maintaining strong client relationships.