Lide Pagola Agorreta

Lide Pagola Agorreta currently serves as a Customer Success Manager at b2wise, a position held since November 2021, where responsibilities include the implementation of DDMRP methodology and the integration of b2wise software for customers, along with monitoring software performance and driving continuous process improvement. Prior to this role, Lide worked as a Junior Customer Success Manager at FAGOR EDERLAN S. Coop. from October 2019 to July 2021, focusing on employee training and development by analyzing the existing learning assessment system and identifying knowledge requirements for employees in daily operations. Lide holds an Engineer's degree in Industrial Organization from Mondragon Unibertsitatea.