Esraa Abdellah

Customer Experience Manager at Bab Rizq

Esraa Abdellah is an experienced Customer Experience Manager currently employed at Bab Rizq since November 2023 and serving as Customer Service Manager at Floward since March 2023. Previously, Esraa held multiple managerial roles at Brimore from May 2018 to January 2023, focusing on process improvement, customer satisfaction, and training needs assessment. Experience includes quality assurance and logistics management, along with the establishment of customer service systems and teams. Earlier roles at Resala Charity Organization involved overseeing quality assurance and customer service operations from June 2013 to April 2018. Esraa holds a Diploma in Education and a Bachelor of Arts in Geography and GIS from Alexandria University.

Location

Cairo, Egypt

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Bab Rizq

At Bab Rizq, we believe that everyone should have the opportunity to build a successful e-commerce business regardless of experience, capital, or technical abilities. Our platform is designed to empower social sellers and online merchants to break through the barriers of traditional e-commerce and build the business they want.


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Headquarters

Alexandria, Egypt

Employees

51-200

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