Jenna Defazio

Jenna DeFazio is a seasoned professional with extensive experience in customer success and education. Currently serving as a B2B Senior Customer Success Manager at Babbel since November 2023, Jenna has previously held various roles, including Customer Experience Manager and Customer Success Manager at Education Advanced from 2021 to 2023. Additional experience includes positions as a Second Language Acquisition Specialist at the National Foreign Language Center and as an ELL/ELA/Reading Teacher at Collier County Public Schools. Jenna's teaching background includes roles as a Spanish Teacher at IMG Academy and Lockport Township High School D205, as well as serving as the World Language Department Chair/ELL Coordinator at Homewood-Flossmoor High School. Jenna's academic credentials include a Certificate/Endorsement in English as a Second Language from the American College of Education, a Master of Arts in Educational Leadership and Administration from Northeastern Illinois University, and a Bachelor of Arts in Spanish Language and Literature from Northern Illinois University.