Rhea Thompson

Head Of IT Service Management at BACB plc

Rhea Thompson is currently the Head of IT Service Management at BACB plc. Rhea has extensive experience in managing service desk operations, providing desktop support, and overseeing IT service delivery. Rhea has also worked in various roles such as IT Service Desk Manager, Desktop BAU Engineer, and Team Secretary. Rhea has a Diploma in Travel & Tourism from Basildon & Thurrock College and completed their GCSE from Castle View Secondary School. Throughout their career, Rhea has demonstrated strong leadership skills, project management capabilities, and technical expertise in IT support and administration.

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Timeline

  • Head Of IT Service Management

    May, 2019 - present

  • Service Desk Manager

    February, 2016