GM

Gjineta Marku

Guest Services Specialist at Baccarat Hotel & Residences

Gjineta Marku has extensive experience in the hospitality industry, currently serving as a Front Office Host and Call Center Host at Baccarat Hotels & Resorts since September 2015, where responsibilities include managing calls, processing in-room dining orders, making reservations, addressing guest complaints, and handling virtual communication. Previously, Gjineta was a Mini Bar Attendant, instrumental in establishing the mini bar department. Prior roles include Housekeeping Attendant at Best Western Hotels & Resorts and Legal Administrative Assistant at the District Court of Tirana, Albania, where legal documents were prepared and administrative tasks handled. Gjineta's educational background includes ongoing studies at City Tech, CUNY, an Associate of Arts in English from LaGuardia Community College, a Business Administration diploma from Grace Institute, and a degree in Jurisprudence from “Kristal” University in Albania.

Location

New York, United States

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Baccarat Hotel & Residences

An exquisite extension of Baccarat's storied French legacy, Baccarat Hotels reflects the brand's impeccable design, stunning lighting, and masterful artistry, along with an exacting level of service, flawless attention to detail, and a natural sense of joie de vivre. The result is an experience that encompasses the finest elements of Baccarat's past, the brilliance of its present, and a promising future. Behind the scenes, we are a diverse team of service connoisseurs with an exacting eye for detail, an obsession for impeccable design, and a love for enduring luxury.


Employees

1,001-5,000

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