Gjineta Marku

Gjineta Marku has extensive experience in the hospitality industry, currently serving as a Front Office Host and Call Center Host at Baccarat Hotels & Resorts since September 2015, where responsibilities include managing calls, processing in-room dining orders, making reservations, addressing guest complaints, and handling virtual communication. Previously, Gjineta was a Mini Bar Attendant, instrumental in establishing the mini bar department. Prior roles include Housekeeping Attendant at Best Western Hotels & Resorts and Legal Administrative Assistant at the District Court of Tirana, Albania, where legal documents were prepared and administrative tasks handled. Gjineta's educational background includes ongoing studies at City Tech, CUNY, an Associate of Arts in English from LaGuardia Community College, a Business Administration diploma from Grace Institute, and a degree in Jurisprudence from “Kristal” University in Albania.