Anna Courrier

Anna Courrier is a seasoned professional in business process outsourcing and quality management, currently serving as the Business Process Outsourcing Manager at Back Market since August 2020. Anna's expertise spans country strategy consulting, performance monitoring, and training project management across various BPO sites. Prior experience includes roles in purchasing and supplier management at Beauty Success Group and Veolia France, as well as extensive customer service leadership at Booking.com. Anna's educational background includes a Master's degree in International Purchasing and Innovation Management from KEDGE Business School and a Bachelor's degree in Design Management for Fashion Retail from The University of Manchester.