Sarah Hamilton

Sarah Hamilton possesses extensive experience in quality assurance and business process management within the financial sector. Currently serving as the Business Process Outsourcing Manager at Concora Credit since October 2017, Sarah is responsible for managing relationships with off-shore vendors and overseeing service delivery and contract compliance. Previous roles at Concora Credit include Operations Training Manager and Quality Assurance Unit Manager, where responsibilities centered on ensuring high-quality training and effective quality management processes. Additionally, Sarah has been with Signet since 2013, holding positions such as Quality Assurance Supervisor, Recovery Assistant Supervisor, and Recovery Floor Monitor, focusing on quality assurance and team performance within the credit production domain. Sarah's educational background includes a diploma from Archbishop Hoban High School, completed in 2012.