Jamaal mc Leod

Advanced Seller Success Manager at Back Market

Jamaal Mc Leod has a diverse work experience in sales and account management roles. Jamaal is currently employed at Back Market as an Advanced Seller Success Manager, where they manage a portfolio of assigned seller accounts and drives sales, quality, adoption, and satisfaction KPIs. Jamaal conducts strategy calls, business reviews, and presentations tailored to sellers' needs, and builds relationships with C-level stakeholders. Jamaal also tracks seller performance, gathers feedback, and collaborates with internal stakeholders.

Prior to this role, Jamaal worked at Digicel Group as a B2B Sales Manager, leading a team to drive market penetration and customer satisfaction. Jamaal also served as an ICT Business Development Executive, providing consultancy services and developing efficient business solutions for corporate clients.

Jamaal's earlier experience includes a role as a Sales Account Manager at F1RST Media Ltd, where they monitored market conditions, conducted demos, and managed top accounts.

Overall, Jamaal Mc Leod has demonstrated strong skills in sales, account management, and business development throughout their career.

Jamaal Mc Leod obtained a Bachelor's degree in Computer/Information Technology Administration and Management from the University of Hertfordshire, from 2013 to 2014. Prior to that, they completed an Associate's degree in Information Systems Management from UWI School of Business and Applied Studies Limited, from 2009 to 2012.

In addition to their degrees, Jamaal also obtained certifications such as "Managing Your Sales Process" from LinkedIn in November 2017. Jamaal also obtained a certification in Graphic Design from CTS College of Business and Computer Science Ltd, although the exact timing is not provided.

Links

Timeline

  • Advanced Seller Success Manager

    February, 2023 - present

  • Seller Success Manager

    February, 2021