YC

Youenn Cosotti

Vice President Customer Experience at Back Market

Youenn Cosotti has a diverse work experience in various industries and roles. Youenn is currently working at Back Market as the Vice President of Customer Experience since October 2022. Previously, they held the position of Director of Customer Experience, Operations, and Quality at Back Market from May 2021 to October 2022. Youenn also served as the Director of European Supply and Supply Operations at Back Market from July 2020 to June 2021.

Prior to their tenure at Back Market, Youenn was the Head of International Growth at Cdiscount, the e-commerce leader in France, from January 2018 to December 2019. Youenn was responsible for developing Cdiscount's business in Europe.

Before joining Cdiscount, Youenn worked as a Lecturer in "Mastering Lean Start-Up" at ISAE-SUPAERO from September 2011 to February 2019. Youenn also served as a Lecturer in "Transformation Program Management" at Centrale Lille from January 2017 to January 2019.

Youenn also has experience as a Startup founder, where they were the CEO and Product Manager of a white-label digital platform focused on outdoor activities. Youenn worked with clients such as Decathlon, the largest sporting goods retailer in the world, from August 2016 to August 2018.

Youenn'searlier work experience includes serving as a Managing Consultant in digital transformation at Capgemini Invent from September 2011 to 2016. Youenn also worked as a Mechanical Engineer at ASR Ltd in New Zealand, where they focused on process optimization for coastal defense structures from June 2009 to September 2010.

Youenn Cosotti holds a Master of Engineering (M.Eng.) degree from INSA Lyon - Institut National des Sciences Appliquées de Lyon, which they earned from 2004 to 2009. Youenn then pursued further education at ISAE-SUPAERO, where they completed a Master Degree in Project Management from 2009 to 2010. Additionally, Cosotti attended HEC Paris from 2010 to 2011, obtaining a Master in Project Management. The field of study for their Master Degree in Project Management from ISAE-SUPAERO is not specified.

Links

Timeline

  • Vice President Customer Experience

    October, 2022 - present

  • Director Customer Experience Operations Quality

    May, 2021

  • Director Of European Supply And Supply Operations

    July, 2020

  • Head Of Quality Project Process Innovation

    November, 2019

View in org chart