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Victoria Leshen

Customer Operations at Backhaul Direct

Victoria Leshen has extensive experience in customer and carrier operations, currently serving at Backhaul Direct since November 2019, where responsibilities include consulting on workflow development and enhancing customer satisfaction through trend analysis. Previously, Victoria worked at Starbucks from September 2017 to November 2019 as a Shift Supervisor, focusing on operational improvements and customer service resolution, after starting as a Barista, excelling in understanding customer preferences. Victoria holds a Bachelor's Degree in Business Administration from Fairmont State University, awarded in 2017.

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Indianapolis, United States

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Backhaul Direct

We are Backhaul Direct: An innovative 3PL provider—unyielding in our commitment to manage, streamline, and relentlessly deliver effective freight solutions. Together, with our recently acquired asset-based divisions of Baker's Express and DNK Express, we have over $250 million of freight under management. Backhaul Direct has been evolving since 2004—from a small start-up to becoming a major domestic and international logistics provider. Through our proprietary TMS "Grapevine" and our Enterprise Solutions division, BHD continues to develop cutting-edge technology that is changing the landscape of our industry. BHD's balanced approach towards innovation and customer service gives our shipping clients the ability to stay ahead of the curve, while still receiving one-on-one personal attention.