Rachel Roberts

Rachel Roberts has over a decade of experience in risk, vendor management, and quality assurance within the financial services sector. Currently serving as Risk/Vendor Management at BackInTheBlack, L.L.C. since January 2017, Rachel previously held the position of Quality Assurance Analyst at Asset Management Outsourcing, Inc., where responsibilities included internal auditing and compliance management. Prior experience at CitiMortgage, Inc. included roles as Executive Response Unit Lead, addressing borrower inquiries from various stakeholders, and as a Loss Mitigation Underwriter, focusing on assisting borrowers in default through analysis and decision-making within established guidelines.