Jacob Stophel

Jacob Stophel is an accomplished Program Manager with extensive experience in customer service and sales, currently managing teams at BacklotCars since June 2020. Responsibilities include overseeing a remote team, improving registration processes, handling escalations, and monitoring performance metrics. Jacob has a history of exceeding performance targets in roles at Fuel Sales and Home Credit US, where significant contributions included coaching sales teams and managing client relations. With a Bachelor’s Degree in Secondary Education and Teaching from The University of Kansas, Jacob has a strong background in communication and relationship-building across various sectors, including education technology and retail.