GW

Greg Woodside

Software Test Engineer I at Backstop Solutions Group

Greg Woodside has a diverse work experience history. Greg started their career at Six Flags as a Rides Host in 2013. Greg then worked at Marcus Theatres, where they held roles as an Assistant Manager and Lead Associate. During their time at Marcus Theatres, they were responsible for various tasks like hiring, training, supervising, and coaching staff, as well as managing social media communication with customers.

Later, Greg joined LexisNexis Risk Solutions as a Government Services Support Specialist, where they facilitated the processing of Asset Verification Requests, provided support to financial institutions and state/federal agencies, and recruited financial institutions for a web option.

Currently, Greg is employed at Backstop Solutions Group as a Software Test Engineer. Prior to this role, they served as a Client Care Team Lead and a Client Care Specialist, where they supported clients and internal users, provided exceptional email and phone support, and aided in troubleshooting client issues. Greg also oversaw ticket distribution and served as a resource for ticket escalations.

Overall, Greg has gained experience in customer support, team management, technical testing, and coordination between different stakeholders throughout their career.

Greg Woodside attended the College of Lake County from 2015 to 2019, where they earned an Associate's degree in Business Administration and Management, with a focus on General studies.

Links

Org chart

Timeline

  • Software Test Engineer I

    February, 2022 - present

  • Client Care Team Lead I

    October, 2021

  • Client Care Specialist I

    May, 2021

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