Sonya Everett

Sonya Everett has a diverse work experience that spans several companies and roles. Currently, they work as a Client Care Specialist at Backstop Solutions Group, where they provide exceptional email and phone support to both external clients and internal users of the company's RM/Investment Management application. Sonya also documents, tracks, and monitors support requests to ensure prompt and focused solutions.

Prior to their role at Backstop Solutions Group, Sonya worked as a Data Entry Specialist at Allied Benefit Systems. In this remote position, they were responsible for implementing client information into the company database and maintaining confidentiality.

Before their remote role, Sonya served as a Manager at Philz Coffee, where they had administrative duties, opened and closed the store on rotating days, and led the team through meetings and conflict resolution. Sonya also provided storytelling opportunities for new product, art, and seasonal launches.

Sonya's work history also includes a position as an Assistant Manager at Starbucks. In this role, they were responsible for opening and closing the store, recording accurate daily cash records, forecasting sales, and making bank deposits. Sonya built strong relationships with customers, leading to increased revenue and a higher customer service rating.

Overall, Sonya has demonstrated their ability to provide exceptional support, implement and maintain data accuracy, and successfully lead teams in various industries.

Sonya Everett attended Josephinum Academy of the Sacred Heart from 2011 to 2015. No specific degree or field of study was mentioned.