Badger Color Concentrates, Inc.
Mary Steinhardt is an experienced IT professional with a diverse background in support, administration, and product management. Currently serving as an IT Support Specialist at Ascendnet, Inc. since June 2024, Mary previously held roles as an Information Technology Help Desk Analyst for the City of Franklin, WI, and as a Systems Administrator at Carmalabs. Notably, during a lengthy tenure at Konecranes, Mary advanced from Product Manager to Configuration Owner/Product Manager, where responsibilities included maintaining user data in Service Now, facilitating user training, managing testing processes in Jira, and assisting with the development of applications to meet company needs. Early career experiences as a Helpdesk Specialist at CC&N and a Data Processing Specialist at Nicolet High School provided foundational skills in IT support and network infrastructure. Educational credentials include a degree in Computer Programming from Bryant & Stratton College and certifications in ITIL Foundations and HDI Desktop Support.