Lauren Burnett

Lauren Burnett is an experienced professional in customer relations and service assurance, currently serving as Service Assurance Manager at BAI Communications since August 2022. Prior roles include Customer Relations Manager at JACOBS DOUWE EGBERTS and various positions at Coty, including Customer Service & Master Data Manager and Master Data Analyst. Initial experience includes a role as Customer Solutions Analyst at BD, supporting the integration process with Carefusion Pty Ltd, and a short-term contract as Master Data Analyst at Lendlease. Lauren also held the position of Master Data Specialist at 3M Health Care, contributing to data accuracy for supply chain operations, and served as Master Data Coordinator and Customer Service Officer at Sara Lee. Early career experience includes office management at Contour Extrusions and a switchboard operator role at Telephone Installations. Lauren holds a Bachelor's Degree in Business Administration from Western Sydney University, completed in 2007, and has a foundational education from The Hills Grammar School.