Vishal Gupta

Vishal Gupta has a strong background in customer service and operations. Vishal is currently serving as the Head of Operations & Customer Service at Bajaj Finserv Health since April 2023. Prior to this, they held the role of Head Customer Service at PayU finance - Lazypay from December 2021 to April 2023. Vishal also worked as the Head - Customer Service | Experience at Jio financial services from March 2017 to December 2021. Vishal has experience in leading customer service teams in companies like Paytm, DigiCall Teleservices Pvt.Ltd., Aircel, Bharti Airtel Limited, Reliance Communications. Vishal began their career at Bharti Airtel Limited in 2004 and held various roles there, including Sr.Manager and Astt Manager. Overall, Vishal Gupta has extensive experience in the customer service industry.

Vishal Gupta obtained a Bachelor's Degree in B.COM (Pass) from SGTB Khalsa College, where they studied from 1998 to 2001. Vishal also attended Sarvodaya Bal Vidyalaya, Ludlow Castle, Delhi, although the specific dates and credentials obtained there are not provided. Additionally, Vishal Gupta obtained certifications in Blockchain Basics and Goal Setting: Objectives and Key Results (OKRs) from LinkedIn in 2020.