Tony Walton

Tony Walton is a seasoned IT professional with extensive experience in enterprise service management and technical support leadership. Currently serving as a Senior Manager for Enterprise Service Management at Baker Tilly Virchow Krause, LLP since 2018, Tony previously held various leadership roles at QBE North America, including Desktop Support Team Leader and Remote Support Team Lead, overseeing substantial teams and managing critical IT operations and service delivery. With a strong background in managing service desks, implementing ITIL processes, and developing effective partnerships with internal stakeholders, Tony has consistently focused on enhancing service quality and operational efficiency throughout a career that spans over two decades in the technology sector. Educational credentials include a Bachelor's in Business Management from Cardinal Stritch University and an Associate's in Automotive Technology from Madison Area Technical College.