Syafri Hadi

Syafri Hadi, LSSBB, CHRMI, is an experienced Service Development Manager at Bakheet Machinery since August 2016, where responsibilities include enhancing and standardizing aftersales service processes for improved efficiency and customer satisfaction. Syafri’s background includes roles as Development & Project Manager, overseeing project completion within budget and scope, and Technical Training Controller, focusing on training need analysis and curriculum development. Previous experience encompasses technical training roles at Zahid Tractor and Freeport-McMoRan Copper & Gold Inc., where technical training programs and assessments were designed and delivered. Syafri holds a Bachelor of Engineering in Electrical and Electronics Engineering from Universitas Hasanuddin, along with certifications in Human Resources Management from Caterpillar University and training from Harvard Business School Online.