Balance Claims
Emilee Caldwell has a diverse work experience that includes roles in implementation management, account management, and customer service. Emilee has worked as an Implementation Manager and Account Management Team Lead at BALANCE since May 2018. Prior to that, Emilee was a student at Ball State University from August 2014 to August 2018. Emilee also worked as a server at Outback Steakhouse from November 2017 to March 2018, as well as at Rails Craft Brew and Eatery from May 2017 to August 2017. Emilee's previous experience includes working as a hostess at Amazing Joe's from June 2016 to May 2017, where they were responsible for ensuring guest satisfaction and maintaining order in the restaurant. Additionally, they worked as a cashier at The Fresh Market from September 2013 to December 2015, where they provided customer assistance and ensured product quality.
Emilee Caldwell completed their Bachelor of Science (B.S.) in Public Relations from Ball State University from 2014 to 2018.
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Balance Claims
Founded in 2015, Balance, LLC is a Business Process Outsourcing (BPO) firm focused exclusively on assisting contractors to manage their businesses as efficiently and effectively as possible. As a 3rd party administrator and specialized consultancy, we help contractors save time and money by offloading the management of their job file administration including both the estimates and supplements work processes. We partner with most of the leading technology platforms and service vendors in our space to deliver thorough, compliant, and timely administrative project management to contractors. This allows our clients to focus on selling, building, and billing. Acting as a direct extension of our clients, we work within their platforms and processes to provide seamless and timely delivery with a focus on customer service and business process. Whether you have your own “in-house” estimating and supplementing team and just need extra support during the busy times or if you’d prefer to avoid the direct expense and headache of hiring, training, and managing an in-house team, and want us to handle all your job projects, we are here to support you. We are flexible, adaptive, and nimble, so whatever your needs, we look forward to collaborating with you! www.balanceclaims.com