Rachel Storey

Rachel Storey is an experienced professional with a substantial career in customer service and management. Currently serving as Plant & Customer Support Manager at Balfour Beatty plc since May 2006, Rachel has developed expertise in supporting clients and managing operational aspects of plant services. Prior to this role, Rachel worked at Ventura from July 1998 to May 2006 as a Customer Services Advisor, where responsibilities included query resolution, customer billing, order processing, team coaching, debt collection, and processing applications for the Department for Work and Pensions (DWP).