Art Hill

Art Hill is a seasoned professional with extensive experience in customer research and insights, particularly focused on the online and adult learner segments at Ball State University since 2009. As the Director of Customer Research and Insights, Art leads efforts to enhance the enrollment experience for prospective students and analyzes data to inform strategic decision-making. Previously, Art served as a Customer Experience Strategist and Researcher, where strategic initiatives were developed to improve student journeys, and as a Senior Digital Strategist, providing expertise in digital marketing. Art's background also includes roles as an instructor at Cornerstone Center for the Arts, Project Manager at Fusework Studios, and Sales Engineer at Sweetwater Sound, complemented by a Master of Arts in Executive Development and Public Service and a Bachelor's in Music Technology from Ball State University.