Jean-Philippe Wack

Jean-Philippe WACK currently serves as Team Leader IT Helpdesk at Baloise LU since September 2022. Prior to this, Jean-Philippe held the position of Référent Team Leader and Consultant en informatique at AUSY Luxembourg PSF from December 2018 to September 2022, where responsibilities included managing calls, creating tickets, user assistance, and overseeing incident resolution. Earlier experience includes First Line Support at CTG - Computer Task Group and a range of specialized educator roles at various organizations. Jean-Philippe holds a diploma in social work as an Educateur Spécialisé from IRTS de Lorraine Nancy and a Bac ES in Economics from Lycée Julie Daubié.