Andrew Erker is an accomplished professional with extensive experience in customer success and management. Currently serving as an Enterprise Customer Success Manager at Balto since November 2021, Andrew focuses on enhancing customer experiences and optimizing contact center operations through advanced AI technology. Prior to this role, Andrew held various positions at Saint Louis Abbey/Saint Louis Priory School, including Senior Customer Success Manager and Computer Science Teacher. Notable earlier experiences include serving as an Expedition Guide at A Bar A Ranch, where duties involved leading custom trips and providing fishing guidance, as well as working as an Economic Development Intern at Downtown STL, Inc. and engaging in sales development at TopOPPS. Andrew holds a Bachelor of Arts in Urban Affairs and Spanish from Saint Louis University.
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