Melanie Horton is an accomplished Customer Success Manager at Bamboo Health since November 2021, with previous experience in customer success roles at Aledade, Inc. from January 2019 to April 2021, managing over 25,000 lives across multiple healthcare models. At Aledade, Melanie directed value-based care performance metrics, achieving a 4.35 Medicare Stars Rating and generating over $8 million in shared savings. Prior experience includes project management roles at Penn Medicine Princeton Health, where contributions to the CPC+ program and value-based programs led to enhanced operational efficiency and strategic communications. Melanie's career foundation includes significant experience in marketing and client management, demonstrating a strong ability to foster relationships and drive growth within healthcare settings. Melanie holds a Bachelor of Science in Healthcare Management from Rutgers University.
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