Saptarshi Mondal

Saptarshi Mondal is a Customer Success Specialist at Cropin since June 2023, focusing on post-sales interactions and maintaining strong relationships with customers. Previously, Saptarshi served as a Customer Success Manager at RetainIQ and held roles at Clientjoy, Cogno AI, and BYJU'S, gaining extensive experience in client onboarding, portfolio management, and business development. Saptarshi's early career included internships in business analysis and web development, complemented by a Bachelor's degree in Mechanical Engineering from Adamas University and a diploma in tool and die making from MSME Tool Room Kolkata.