Jake Rocco

Jake Rocco is an experienced professional with a strong background in customer success and project management. Currently serving as Implementation Team Manager and previously as HR Project Manager II at BambooHR, Jake has successfully guided enterprise-level clients through their implementations to foster long-term partnerships. Prior roles include Member Service Representative at Mountain America Credit Union, Route Sales Manager at Schwan's Home Delivery, and Customer Success Associate at Hearsay Systems. Jake has also held positions at O.C. Tanner, Vivint Solar, HealthEquity, and the Larry H. Miller Group of Companies, showcasing expertise in client engagement, team collaboration, and strategic process improvement. Jake holds a Bachelor of Science in Communication and Media Studies from Brigham Young University - Idaho.