Juan Manuel Santos Duarte

Juan Manuel Santos Duarte is an experienced professional in operational excellence and financial management, currently serving as an Analista de Excelencia Operacional at Banco CHN since April 2025. Previously, Juan held several key positions in financial institutions, including Lider de equipo de Cobranza at Banco Promerica Guatemala, where responsibilities involved managing financial product collections and developing recovery strategies. Additionally, Juan coordinated payment methods at Red Pronet and has extensive experience at Banco GyT Continental, where roles ranged from Jefe de Cobros to Analista Senior de Productos Financieros, focusing on credit recovery metrics and financial analysis. Educated with a Master's degree in Financial Management with a specialization in Financial Risks and a Bachelor's in Business Administration from Universidad Mariano Gálvez, Juan's background combines leadership, analytical skills, and compliance with quality standards.