Bárbara Gutiérrez Letelier

Bárbara Gutiérrez Letelier has extensive experience in client experience and project analysis, currently serving as Jefe Estudios Experiencia Clientes at Banco de Chile since August 2016. Prior roles include Analista de Proyectos at Banco de Chile and a Working Holiday in Canada, where Bárbara gained valuable English language skills and direct customer interaction experience in the hospitality sector. Earlier, Bárbara worked at Lan Cargo S.A. from August 2012 to January 2015, fulfilling the roles of Key Account Manager and Analista de Personas, overseeing various human resources activities. Educational background includes a degree in Ingeniero Comercial with a focus on Administración de Empresas from Universidad de Santiago de Chile, complemented by an English as a Second Language certification from King George International College.