Andrés Parra Ramírez

Andrés Parra Ramírez is an IT professional with extensive experience in user support and help desk roles. Currently employed at Banco de Machala since July 2022, responsibilities include ensuring the proper installation and configuration of ATMs and managing support tickets. Previous experience encompasses positions at SOLTREC S.A., EVENTOCORPSA S.A., and D LAXIO, where Andrés provided user support, assisted clients, and managed database information. Andrés also held various technical support internships, contributing to user assistance and maintenance tasks, demonstrating a solid foundation in IT systems and customer service. Education includes a degree in Systems Engineering from Universidad de Guayaquil and a background in Mathematical and Physical Sciences from Instituto Superior Tecnológico Vicente Rocafuerte.