Flavia Medeiros

Flavia Medeiros is a Risk/Customer Experience Analyst at Banco do Brasil Americas since November 2022, responsible for call monitoring, trend data analysis, and quality reporting. Previous experience includes roles as Purchase Manager at Coco Bambu Restaurante, Administrative Assistant at Ecco Planet Consulting, and Coordinator/Consultant at Aliz-DwConsulting, where expertise in Mastersaf implementations and fiscal solutions using major ERPs such as SAP and Oracle was developed. Flavia's career also includes quality assurance and tax solution development at CSCORP. Flavia holds a Bachelor of Science in Computer Science from Universidade São Judas Tadeu and additional certifications in Oracle 11g from Impacta and coursework at Miami Dade College.