Flavia Medeiros

Risk/call Center Analyst at Banco do Brasil Americas

Flavia Medeiros is a Risk/Customer Experience Analyst at Banco do Brasil Americas since November 2022, responsible for call monitoring, trend data analysis, and quality reporting. Previous experience includes roles as Purchase Manager at Coco Bambu Restaurante, Administrative Assistant at Ecco Planet Consulting, and Coordinator/Consultant at Aliz-DwConsulting, where expertise in Mastersaf implementations and fiscal solutions using major ERPs such as SAP and Oracle was developed. Flavia's career also includes quality assurance and tax solution development at CSCORP. Flavia holds a Bachelor of Science in Computer Science from Universidade São Judas Tadeu and additional certifications in Oracle 11g from Impacta and coursework at Miami Dade College.

Location

Miami Beach, United States

Links


Org chart

No direct reports

Teams


Offices


Banco do Brasil Americas

Nossa história: Por mais de 200 anos, Banco do Brasil S.A., acionista único do BB Americas Bank, tem oferecido produtos e serviços de alto-padrão para seus clientes no Brasil e em 23 países ao redor do mundo. Em 2012, o banco expandiu seu negócio, modelo de qualidade e serviço, para os Estados Unidos e o BB Americas Bank foi aberto, entregando soluções inovadoras com serviço especializado em inglês, português e espanhol. Os serviços financeiros oferecidos pelo BB Americas Bank incluem contas correntes pessoais e empresariais, contas poupança, cartões pré-pago, e contas de money market; contas CDs; cartões de crédito e débito; transferências internacionais de fundos, e uma linha completa de financiamentos residenciais e comerciais. BB Americas Bank orgulhosamente continua a tradição de sua empresa mãe, apoiando a educação, cultura e esportes locais, através do alcance à comunidade, apoio financeiro, trabalho filantrópico e voluntário. * Você pode abrir a conta digital caso já seja cliente do BB S.A. _____________________________________________________________________________________ Our history: For more than 200 years Banco do Brasil S.A., BB Americas Bank’s sole shareholder, has offered high standard products and services to clients in Brazil and other 23 countries worldwide. In 2012, the bank expanded its model of qualify and service to the U.S. market and BB Americas Bank was opened to deliver innovative solutions with personalized services in English, Portuguese and Spanish. Financial services offered by BB Americas Bank include personal and business checking, savings, prepaid cards, and money market accounts; CDs; debit and credit cards; domestic and international fund transfers, and a full line of residential and commercial loans. BB Americas Bank continues the proud tradition of its parent company through supporting local education, culture, and sports through community outreach, financial support, philanthropic and volunteer work.


Industries

Employees

51-200

Links