Amanda Costello

Amanda Costello is a seasoned Business Analyst with extensive experience in leading transformative change projects across various industries. Currently at MAG (Airports Group) since July 2023, Amanda has previously contributed to United Utilities, Studio Retail Limited, and Verastar, among others. Responsibilities have included acting as a liaison between internal customers and IT, managing customer resolution strategies, and enhancing customer service delivery. Amanda's early career at Shop Direct involved multiple roles, including Relationship Manager and Senior Business Analyst, where strategic project management and business requirement documentation were key focuses. Amanda holds a foundational education from Cansfield High School.