Christian Staroste, CCXP, is an experienced professional in customer experience and relationship management, currently serving as Gerente de Clientes at Banco Fibra since October 2020. Previous roles include Gerente de Gestão de Clientes e Inteligência de Negócios at Brasilprev Seguros e Previdência S.A from April 2006 to October 2020, where responsibilities encompassed customer journey management and Salesforce Marketing Cloud implementation. Christian has also held positions focused on marketing and product development at various financial institutions, including Icatu Seguros and Canada Life. Educational qualifications include an International Certification in Digital Marketing from ESPM, an MBA from Insper, and expertise in service marketing.
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